CLIENT SERVICES


Claims

The cornerstone of our business is to comfort you at times of loss, work with you to expedite your claim and get you to a most favorable resolution. In the event of a claim please contact our offices ASAP at (718) 606-0293 (ext 140 after hours) or via email at claims@orrinocapital.com

24/7 Service Center

Our service center is available 24 hours a day, 7 days a week.

Billing Questions

In the event you have questions about your bill please contact us at (718) 606-0293. One of our staff will assist you with your inquiry. You may email your question to billing@orrinocapital.com.

Pay Online

Many companies we represent allow you to pay your bill directly via their websites. If you have received an invoice from our office you have the option to pay via a credit card. The merchant will charge an additional fee for this service.

Click Here to Pay Online
We only accept Visa, Mastercard, Discover

Policy Changes

In order to process a change to your coverage please notify our office at (718) 606-0293 and a member of our team with expedite your request. You may email us at cservice@orrinocapital.com and our staff will confirm back your request. 

Should you require a certificate of insurance please email us at certificates@orrinocapital.com.

Free Account Review

Orrino Capital welcomes the opportunity to service your insurance needs. Contact us at (718) 606-0293 to secure a free review of your existing coverage to identify potential coverage gaps and identify areas for premiums savings!

CONTACT OUR COMPANIES

Orrino Capital is a full service INDEPENDENT insurance agency. We represent a full range of reputable highly rated national and regional insurance carriers directly allowing us to deliver multiple proposals and selecting the best carrier for your needs from the onset and each and every renewal afterwards!


AIG

175 Water Street
18th Floor
New York, NY 10038
Tel: (212) 770-7000
aig.com

Claims
Phone (Eastern Zone):
(866) 642-5246
Phone (Western Zone):
(877) 802-5246
Overnight Mailing Address
616 Idaho Street
Salem, VA 24153

CNA Surety

333 S. Wabash Ave., 41-South
Chicago, IL 60604
Ph: (312)-822-5000
Fax: (312)-822-7517
cnasurety.com

To report a claim against a contract or commercial surety bond, please forward via email to: claims@cnasurety.com.

Or send to our Chicago office at:
CNA Surety
Surety Claims
333 S. Wabash Ave., 41-South
Chicago, IL 60604
Toll-free: (877)-672-6115
Fax: (312)-755-7276

For all other inquiries, please contact us at (800)-331-6053 or info@cnasurety.com.

Chubb Group of Insurance Companies

15 Mountain View Road
Warren, NJ 07059
Tel: (908) 903-2000
chubb.com

Claims
Workers' Compensation Claims:
(800) 699-9916
All Other Claims:
(800) 252-4670
Report a Claim

Payments
Phone: (800) 372-4822
Make Payment

Overnight Mailing Address
Chubb & Son
Attn: Box 382001
500 Ross Street
Pittsburgh, PA 15250-8001

Harleysville Insurance

355 Maple Avenue
Harleysville, PA 19101-5012
Tel: (800) 523-6344
harleysvillegroup.com

Claims
Phone: (800) 892-8877
Flood Claims: (800) 421-3535
Report a Claim

Payments
Phone: (866) 665-4992
Make Payment

Overnight Mailing Address
Harleysville Insurance
Processing Center
355 Maple Avenue
Harleysville, PA 19101-5012

The Hartford

One Hartford Plaza
Hartford, CT 06155-0001
Tel: (866) 467-8730
thehartford.com

Claims
Phone: (800) 327-3636
Report a Claim

Payments
Phone: (866) 467-8730
Make Payment

Overnight Mailing Address
REMITCO
The Hartford #916
1010 W. Mockingbird Lane
Suite 100
Dallas, TX 75247

Service Center Information
Phone: (800) 962-6170
Fax: (888) 443-6112
Email Service Center

Interboro Insurance Company

155 Mineola Blvd
Mineola, NY 11501
Tel: (516) 248-1100
interboroinsurance.com

Report a Claim

Make Payment

Service Center Information
Phone: (516) 248-1100

Magna Carta Companies

One Park Avenue
15th Floor
New York, NY 10016
Tel: (212) 591-9500
mcarta.com

Claims
Phone: (888) 663-7275
Workers' Compensation:
Email a Claim
All Other Claims:
Email a Claim
Report a Claim

Make Payment

Overnight Mailing Address
Magna Carta Companies
One Park Avenue
New York, NY 10016-5807

Mercury Insurance Group

P.O. Box 11995
Santa Ana, CA 92711-1995
mercuryinsurance.com

Claims
Phone: (800) 503-3724

Payments
Phone: (800) 503-3724
Option #3 then Option #2

Overnight Mailing Address
1700 Greenbriar Lane
Attn: Billing & Collections
Brea, CA 92821

MetLife Auto & Home

P.O. Box 41753
Philadelphia, PA 19101-1753
Tel: (800) 665-4129
metlife.com

Claims
Phone: (800) 854-6011

Payments
Phone: (800) 680-3354

Overnight Mailing Address
Remit Co. Met Life Auto & Home
Lockbox #941753
2080 Cabot Boulevard West
Langhorne, PA 19047

New York Central Mutual Fire Insurance Company

1899 Central Plaza East
Edmeston, NY 13335
Tel: (800)-234-6926
nycm.com

Claims
Phone: (800)-234-6926

Make Payment

Claims Help
claimservices@nycm.com

Philadelphia Insurance Companies

231 Saint Asaph's Road
Suite 19004
Bala Cynwyd, PA 19004
phly.com

Claims
Phone: (800) 765-9749
Report a Claim

Payments
Phone: (877) 438-7459
Make Payment

Overnight Mailing Address
Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950

Progressive Insurance

P.O. Box 89490
Cleveland, OH 44101-6490
Tel: (800) 776-4737
progressive.com

Claims
Phone: (800) 776-4737
Report a Claim

Payments
Phone: (800) 776-4737
Make Payment

Utica National Insurance Group

180 Genesee Street
New Hartford, NY 13413
Tel: (315) 734-2000 or (800) 274-1914

uticanational.com

Claims
Phone: (800) 216-1420
Report a Claim

Payments
Phone: (800) 598-8422
Make Payment

Overnight Mailing Address
Utica National Insurance Group
Attn: Credit & Collections
180 Genessee Street
New Hartford, NY 13413

  • 4500 W Main Street Suite 208, Babylon, NY 11702 (631) 669-0215

  • 4613 104th Street, Corona, NY 11368 (718) 606-0293