CLIENT SERVICES


Claims

The cornerstone of our business is to comfort you at times of loss, work with you to expedite your claim and get you to a most favorable resolution. In the event of a claim please contact our offices ASAP at (718) 606-0293 (ext 140 after hours) or via email at claims@orrinocapital.com

24/7 Service Center

Our service center is available 24 hours a day, 7 days a week.

Billing Questions

In the event you have questions about your bill please contact us at (718) 606-0293. One of our staff will assist you with your inquiry. You may email your question to billing@orrinocapital.com.

Pay Online

Many companies allow you the ability to pay online directly via their websites.  If you have received an invoice from our office you have the option to either pay via credit card  or ACH check.  There is a merchant charge of 3% for credit card payment or $2.95 charge for ACH.

Click Here to Pay Online
We only accept Visa, Mastercard, Discover, AMEX and ACH Check.

Policy Changes

In order to process a change to your coverage please notify our office at (718) 606-0293 and a member of our team with expedite your request. You may email us at cservice@orrinocapital.com and our staff will confirm back your request. 

Should you require a certificate of insurance please email us at certificates@orrinocapital.com.

Free Account Review

Orrino Capital welcomes the opportunity to service your insurance needs. Contact us at (718) 606-0293 to secure a free review of your existing coverage to identify potential coverage gaps and identify areas for premiums savings!

CONTACT OUR COMPANIES

Orrino Capital is a full service INDEPENDENT insurance agency. We represent a full range of reputable highly rated national and regional insurance carriers directly allowing us to deliver multiple proposals and selecting the best carrier for your needs from the onset and each and every renewal afterwards!


AIG

175 Water Street
18th Floor
New York, NY 10038
Phone: (212) 770-7000
aig.com

Claims
Phone (Eastern Zone):
(866) 642-5246
Phone (Western Zone):
(877) 802-5246

Overnight Mailing Address
616 Idaho Street
Salem, VA 24153

 

 

AMTrust Financial Services, Inc.

59 Maiden Lane
New York, NY 10038
Phone: 212-220-7120
Fax: 212-220-7130

Claims
Phone: 866-272-9267
Amtrustclaims@grm-inc.com

Payments
Phone: 877-528-7878

 

 

CNA Surety

333 S. Wabash Ave., 41-South
Chicago, IL 60604
Phone: (312)-822-5000
Fax: (312)-822-7517
cnasurety.com

To report a claim against a contract or commercial surety bond, please forward via email to: claims@cnasurety.com.

Or send to our Chicago office at:
CNA Surety
Surety Claims
333 S. Wabash Ave., 41-South
Chicago, IL 60604
Toll-free: (877)-672-6115
Fax: (312)-755-7276

For all other inquiries, please contact us at (800)-331-6053 or info@cnasurety.com.

Chubb Group of Insurance Companies

15 Mountain View Road
Warren, NJ 07059
Phone: (908) 903-2000
chubb.com

Claims
Workers' Compensation Claims:
(800) 699-9916
All Other Claims:
(800) 252-4670
Report a Claim

Payments
Phone: (800) 372-4822
Make Payment

Overnight Mailing Address
Chubb & Son
Attn: Box 382001
500 Ross Street
Pittsburgh, PA 15250-8001

Harleysville Insurance

355 Maple Avenue
Harleysville, PA 19101-5012
Phone: (800) 523-6344
harleysvillegroup.com

Claims
Phone: (800) 892-8877
Flood Claims: (800) 421-3535
Report a Claim

Payments
Phone: (866) 665-4992
Make Payment

Overnight Mailing Address
Harleysville Insurance
Processing Center
355 Maple Avenue
Harleysville, PA 19101-5012

The Hartford

One Hartford Plaza
Hartford, CT 06155-0001
Phone: (866) 467-8730
thehartford.com

Claims
Phone: (800) 327-3636
Report a Claim

Payments
Phone: (866) 467-8730
Make Payment

Overnight Mailing Address
REMITCO
The Hartford #916
1010 W. Mockingbird Lane
Suite 100
Dallas, TX 75247

Service Center Information
Phone: (800) 962-6170
Fax: (888) 443-6112
Email Service Center

Interboro Insurance Company

155 Mineola Blvd
Mineola, NY 11501
Phone: (516) 248-1100
interboroinsurance.com

Report a Claim

Make Payment

Service Center Information
Phone: (516) 248-1100

Kingstone Insurance Company

15 Joys Lane
Kingston, NY 12401
Phone: 1-800-364-7045
Payments: Ext 9
Claims: Ext 2

Merchants Insurance Group

250 Main Street
Buffalo, NY 14202
Phone: 800-952-5246

Claims
Phone: 888-644-6680

Mercury Insurance Group

P.O. Box 11995
Santa Ana, CA 92711-1995
mercuryinsurance.com

Claims
Phone: (800) 503-3724

Payments
Phone: (800) 503-3724
Option #3 then Option #2

Overnight Mailing Address
1700 Greenbriar Lane
Attn: Billing & Collections
Brea, CA 92821

MetLife Auto & Home

P.O. Box 41753
Philadelphia, PA 19101-1753
Phone: (800) 665-4129
metlife.com

Claims
Phone: (800) 854-6011

Payments
Phone: (800) 680-3354

Overnight Mailing Address
Remit Co. Met Life Auto & Home
Lockbox #941753
2080 Cabot Boulevard West
Langhorne, PA 19047

New York Central Mutual Fire Insurance Company

1899 Central Plaza East
Edmeston, NY 13335
Phone: (800)-234-6926
nycm.com

Claims
Phone: (800)-234-6926

Make Payment

Claims Help
claimservices@nycm.com

Philadelphia Insurance Companies

231 Saint Asaph's Road
Suite 19004
Bala Cynwyd, PA 19004
phly.com

Claims
Phone: (800) 765-9749
Report a Claim

Payments
Phone: (877) 438-7459
Make Payment

Overnight Mailing Address
Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950

Progressive Insurance

P.O. Box 89490
Cleveland, OH 44101-6490
Phone: (800) 776-4737
progressive.com

Claims
Phone: (800) 776-4737
Report a Claim

Payments
Phone: (800) 776-4737
Make Payment

Travelers Insurance

One Tower Square
Hartford, CT 06183

Payments Commercial
Phone: 1-800-252-2268

Payments Personal
Phone: 1-800-842-8574

Commercial Claims
Phone: 1-800-238-6225

Utica National Insurance Group

180 Genesee Street
New Hartford, NY 13413
Phone: (315) 734-2000
or
Phone: (800) 274-1914

uticanational.com

Claims
Phone: (800) 216-1420
Report a Claim

Payments
Phone: (800) 598-8422
Make Payment

Overnight Mailing Address
Utica National Insurance Group
Attn: Credit & Collections
180 Genessee Street
New Hartford, NY 13413

  • 4500 W Main Street Suite 208, Babylon, NY 11702 (631) 669-0215

  • 4613 104th Street, Corona, NY 11368 (718) 606-0293